FAQs

DO YOU SHIP INTERNATIONALLY?

YES, WE SHIP WORLD WIDE

Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country; we are not responsible for these fees. We provide a tracking number to prove that we've have sent your product, but once it is under USPS / UPS control we will not be held responsible for lost items for it is under the courier's care. For the most part, our shipping method is known to be very reliable. International shipments take a bit longer delivery wise. All international shipments must pass their destinations country’s customs office first. Customs works on their own pace and this may also cause a delay. Packages have been known to sit in customs offices for several weeks.

  • UNITED STATES POSTAL SERVICE (USPS) DOES NOT TRACK OUT SIDE OF THE US.
  • UNITED PARCEL SERVICE (UPS) DOES TRACK WORLD WIDE.

 

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

This all depends on the shipping method you select. You will have multiple shipping options available to you at check out. You will be able to select anything from USPS Priority to UPS Next Day and everything in between. We send you your tracking number via email you have provided during the purchase. This shows you the order is under the control of the courier and you can begin to track your order. Once the courier has your order, they are completely responsible for your item(s). International orders can take any where from 2 days to 5 weeks to arrive depending on the destination and method selected. It also depends how long the customs office reviews your order. We have seen some orders sit in customs offices for several weeks at a time. Here is a list of our current shipping  methods:

SHIPPING METHOD FOR UNITED STATES POSTAL SERVICE (USPS)

  • PRIORITY
  • EXPRESS
  • PRIORITY MAIL INTERNATIONAL
  • EXPRESS MAIL INTERNATIONAL

SHIPPING METHOD FOR UNITED PARCEL SERVICE (UPS)

  • GROUND
  • 2nd Day AIR
  • NEXT DAY AIR
  • WORLD WIDE EXPRESS

 

HOW MUCH DOES SHIPPING COST?

There are four parts that make up the shipping cost. They are the size of the box (LxH) / weight of your order, and the method of shipping you select and the distance you live from our warehouse in U.S.A, NM. Weight and height may vary due to how many items you order. The same goes for international shipping, but please remember we are not responsible for any regular customs duties and fees levied by your destination country. The easiest way to determine your shipping cost is to add the items to your cart, type in the “EXACT” shipping address, and press the “update total” button. Then hit the buy button to complete your order.

 

SIZING (WHAT IF I AM IN BETWEEN SIZES)

Sizing is one of the most difficult things to figure out. I will do my best to help you and give you some recommendations and hopefully this can help. The reasons they are recommendations is because I don't know where you wear your pants and how long your limbs are compared to your torso.

I am 5'9 and I fluctuation from competing at 170lbs to 215lbs non competition. The A2 suit fits phenomenal at 170lbs , but when I start hitting 190lbs I mix and match with a SNUG A2 TOP and A3 BOTTOMS. After 200lbs I wear only an A3 suit. So if you like a snug, but comfortable fit I would go A2, but if you want a loose fit I would go with an A3. I always recommend going with the bigger size because you can tailor the suit, but if you go with a smaller size, you can't add to the suit. I believe you can use this same concept when it comes to you being stuck with in between size.

Please remember Zombie Kimonos is the only one with their very own NO HASSLE EXCHANGE POLICY*(Terms of Service

We do not offer a custom or direct MIX and MATCH, but to accommodate for every ones body you could purchase for Example the A2 complete set and then purchase a spare of A3 pants if you would like to MIX and MATCH. I really do wish I could give you hard facts, but there are just too many variables, but just know we try our best to take care of our ZOMBIES. Let me know if you have any more questions, we are here for you.

 

SPONSORSHIP

Looking to RISE ABOVE? Contact us for sponsorship information at zombiekimonos@gmail.com.

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